Want to add instant extra volume, thickness or length to your hair? Our human hair extensions are what you have been waiting for. With our human hair extensions, you can now have fabulous, long and lengthy hair, you have always dreamed about.
We offer a wide range of high quality branded human hair extensions along with hair accessories. Our human hair extensions look more natural and are easy to manage; with them you have the option of selecting hair extensions of different textures and colours.
All UK orders are shipped FREE of charge using Royal Mail 1st Class delivery
For UK orders the UK Royal Mail's target for delivery is 2 - 3 days from time of confirmation of order placed
Unfortunately we cannot confirm when we have received your return but you can contact us and we will get back to you as soon as we can. We do recommend though, that you send your return by a secure postage method, such as recorded delivery. This way you will be able to trace your delivery through the carrier that you used.
Please note that we usually process the exchange request within 14 working days of receipt of your return. At this point we will send you a replacement. Please therefore do not contact us until 14 working days have passed since we received your return
Replacements are shipped within 7 days of receiving your items back to our distribution centre.
Do I have to pay for the return postage?
If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility.
Please note, the item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Any returns that are due to receiving a faulty item or a picking mistake on our part, we will re-imburse any delivery costs incurred
My order contains a missing/faulty item
If the order you received is missing an item or is faulty, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement.
We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us
Please be advised that all returned goods must be in saleable condition and the hair products must not have been used or handled (example: packets opened, hair removed, brushed, worn, labels removed, etc) for health and hygiene reasons.
